Health & Safety

Health & Safety

Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations. Please notify a member of staff if you notice any area of concern so immediate action can be taken.

Patient safety charter

Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:

  • Follow the latest infection prevention guidelines including those from NHS England
  • Use dental instruments that are single use or are sterilised after use
  • Decontaminate work areas including the dental chair, hand held equipment and cupboard handles, in between patients
  • Maintain a high standard of personal hygiene including clinical clothing and the restricted wearing of jewellery
  • Monitor practice water for quality. Dental unit waterlines are disinfected and kept clear
  • Handle waste according to current regulations and dispose of it with appropriate carriers
  • Take expert advice if a team member may have a blood borne infection. The team member will have an occupational health examination and follow the advice on their role in treating patients
  • All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed.

We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.

The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.

Please contact the practice manager if you have any questions or concerns.

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Hear From Our Smiling Patients

This review is for Stacey and Jane Well what can I say?….. I have had some really bad experiences in the past at different surgeries and I felt very very nervous about my treatment and appointment. … Read More

kelly Nicholson

A very big thank to Stacey Fenwick who through her skilled dental work has given me smile to be proud of, I have never stopped smiling since the months of treatment was completed in early September 2… Read More

Jacqui Robinson

Excellent experiences at Seaham Smiles. Welcoming receptionists, pleasant, light and airy waiting area and treatment rooms. Dentist, Stacey, listened, explained and gave painfree, comfortable treatmen… Read More

Jackie Orford

My bridge fractured which required me needing a dental implant. I felt really apprehensive about this. Nigel & Ellie were fantastic and explained everything in layman’s terms which gave me so much r… Read More

Sue Mc

I joined this practice last year and I am really happy that I did. My experience has been excellent. My recent treatment was of a high standard. Jia is very patient and gentle. I really appreciate the… Read More

Andrea Robson

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