Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
Select a contact option below and start chatting to our friendly team.
This review is for Stacey and Jane Well what can I say?….. I have had some really bad experiences in the past at different surgeries and I felt very very nervous about my treatment and appointment. … Read More
A very big thank to Stacey Fenwick who through her skilled dental work has given me smile to be proud of, I have never stopped smiling since the months of treatment was completed in early September 2… Read More
Excellent experiences at Seaham Smiles. Welcoming receptionists, pleasant, light and airy waiting area and treatment rooms. Dentist, Stacey, listened, explained and gave painfree, comfortable treatmen… Read More
My bridge fractured which required me needing a dental implant. I felt really apprehensive about this. Nigel & Ellie were fantastic and explained everything in layman’s terms which gave me so much r… Read More
I joined this practice last year and I am really happy that I did. My experience has been excellent. My recent treatment was of a high standard. Jia is very patient and gentle. I really appreciate the… Read More