At Seaham Smiles, we believe that exceptional patient care starts with a strong, knowledgeable, and motivated team. This week, we had the incredible opportunity to come together for a fantastic team event at The Parlour in Blagdon, hosted by the amazing Michael Bentley and supported by Practice Plan. It was a day packed with learning, inspiration, and plenty of fun along the way!
Michael Bentley, a true dental industry expert who has worked in practically every role within a dental practice, led the day with his infectious energy and invaluable insights. His vast experience allowed him to break down key aspects of running a successful private practice while keeping the day engaging and interactive. Our team was captivated as he shared his wisdom on how to enhance our service and provide the best possible care to our patients.
The day covered a wide range of crucial topics, including:
Michael’s dynamic approach made these essential topics engaging and relevant, reinforcing our commitment to excellence in private practice.
Of course, no Seaham Smiles event would be complete without a good dose of fun! From team-building exercises to thought-provoking discussions, the day was filled with moments that strengthened our bond as a team. We left The Parlour feeling energised, motivated, and ready to implement everything we learned to elevate our patient experience even further.
Our entire team is excited to put Michael’s guidance into practice. Whether it’s refining our customer service, upholding the highest ethical standards, or simply adding an extra layer of care to every interaction, we’re more determined than ever to make every visit to Seaham Smiles exceptional.
A huge thank you to Michael Bentley for his enthusiasm, Practice Plan for their support, and our incredible team for their dedication to making Seaham Smiles the best it can be. We can’t wait for you, our valued patients, to experience the benefits of everything we’ve learned!
Stay tuned for more updates from our team—because at Seaham Smiles, your smile is always our top priority!
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Never been a fan of going to the dentist. As a child of the sixties I have some scary memories of dentists back then. But my recent experience at Seaham Smiles with dentist Kiska and nurse Jane was ve... Read More
My dental implants presented a complex case for Nigel, however he was more than up for the challenges he was faced with. Nigel is kind, compassionate, reassuring and very skilled at what he does. He g... Read More
Nigel, Ellie and the rest of the team are so focused and happy in their work together, producing a warm, relaxing atmosphere. The service was faultless. Equipment, administration expertise and knowle... Read More
I'd like to express my heartfelt thanks to Rob and Ella for the exceptional care they gave my daughter, Scarlett, today. Having a back tooth removed can be a daunting experience for a child, but their... Read More
Today was my first visit to Seaham Smiles. I was recommended to go here by several of my colleagues who all had positive experiences. I too, had a positive experience. I hadn’t been to the dentist s... Read More
