At Seaham Smiles, we believe that exceptional patient care starts with a strong, knowledgeable, and motivated team. This week, we had the incredible opportunity to come together for a fantastic team event at The Parlour in Blagdon, hosted by the amazing Michael Bentley and supported by Practice Plan. It was a day packed with learning, inspiration, and plenty of fun along the way!
Michael Bentley, a true dental industry expert who has worked in practically every role within a dental practice, led the day with his infectious energy and invaluable insights. His vast experience allowed him to break down key aspects of running a successful private practice while keeping the day engaging and interactive. Our team was captivated as he shared his wisdom on how to enhance our service and provide the best possible care to our patients.
The day covered a wide range of crucial topics, including:
Michael’s dynamic approach made these essential topics engaging and relevant, reinforcing our commitment to excellence in private practice.
Of course, no Seaham Smiles event would be complete without a good dose of fun! From team-building exercises to thought-provoking discussions, the day was filled with moments that strengthened our bond as a team. We left The Parlour feeling energized, motivated, and ready to implement everything we learned to elevate our patient experience even further.
Our entire team is excited to put Michael’s guidance into practice. Whether it’s refining our customer service, upholding the highest ethical standards, or simply adding an extra layer of care to every interaction, we’re more determined than ever to make every visit to Seaham Smiles exceptional.
A huge thank you to Michael Bentley for his enthusiasm, Practice Plan for their support, and our incredible team for their dedication to making Seaham Smiles the best it can be. We can’t wait for you, our valued patients, to experience the benefits of everything we’ve learned!
Stay tuned for more updates from our team—because at Seaham Smiles, your smile is always our top priority!
Back to Blog“I have recently had the pleasure, and yes it was a pleasure to go to…”
“Wow! I have just finished treatment at Seaham Smiles and experienced 1st class treatment from…”
“My crown came loose during lockdown and I managed to get an appointment to see…”
“6 years ago we joined Seaham Smiles. We were asked to leave our last practice…”
“Seen by Matt this morning. Very welcoming & made me feel at ease. Definitely recommend.…”
“I’ve been seeing Megan the new dentist at Seaham Smiles. I’m so happy with the…”
“I would like to thank Seaham Smiles so much for all the care and attention…”
“Thank you to Nigel and his wonderful staff who did dental work on my son…”
“Professional, understanding. help put you at ease. The team are friendly and very helpful.”
“My favourite dentist by far that I have ever been to and I would highly…”
“Fantastic dental clinic I'm eternally grateful for the care and support I have received. Would…”
“I just wanted to say a massive thank you to Seaham Smiles dental clinic for…”
“I would like to send a massive thank you to all the staff for helping…”
“Amazing service from Seaham Smiles today! Rob made me feel totally at ease (despite my…”
“A really helpful dental practice. Got an emergency appointment quickly due to pain and discomfort.…”
“1st time ive attended this dentist, the staff were brilliant, and to be honest I…”
“Excellent dental surgery and lovely staff. Would definitely recommend it.”
“I am extremely happy with the treatment I received at Seaham Smiles. Rob went above…”
“I wouldn't think of going anywhere else. Brilliant Dentist with great service.”
“I've been going here for quite a while and they all know how nervous I…”
“I hate the dentist always been terrified but Nigel is a good dentist and really…”
“Nigel is excellent. Got in for an emergency with a difficult teenager and he was…”
“Spot on best dentist by far made me so relaxed staff are excellent.”
“First class service and Nigel is a diamond and so are the friendly staff!! Highly…”
“Thank you all you are brilliant and keep the good work on my pallet denture…”
“I saw Matt who was absolutely brilliant. I had to have an extraction of a…”
“Dentist, Nigel put me at ease straight away and the staff are very friendly highly…”
“Want to say a massive thank you to all the staff, had to call for…”