At Seaham Smiles, we believe that exceptional patient care starts with a strong, knowledgeable, and motivated team. This week, we had the incredible opportunity to come together for a fantastic team event at The Parlour in Blagdon, hosted by the amazing Michael Bentley and supported by Practice Plan. It was a day packed with learning, inspiration, and plenty of fun along the way!
Michael Bentley, a true dental industry expert who has worked in practically every role within a dental practice, led the day with his infectious energy and invaluable insights. His vast experience allowed him to break down key aspects of running a successful private practice while keeping the day engaging and interactive. Our team was captivated as he shared his wisdom on how to enhance our service and provide the best possible care to our patients.
The day covered a wide range of crucial topics, including:
Michael’s dynamic approach made these essential topics engaging and relevant, reinforcing our commitment to excellence in private practice.
Of course, no Seaham Smiles event would be complete without a good dose of fun! From team-building exercises to thought-provoking discussions, the day was filled with moments that strengthened our bond as a team. We left The Parlour feeling energised, motivated, and ready to implement everything we learned to elevate our patient experience even further.
Our entire team is excited to put Michael’s guidance into practice. Whether it’s refining our customer service, upholding the highest ethical standards, or simply adding an extra layer of care to every interaction, we’re more determined than ever to make every visit to Seaham Smiles exceptional.
A huge thank you to Michael Bentley for his enthusiasm, Practice Plan for their support, and our incredible team for their dedication to making Seaham Smiles the best it can be. We can’t wait for you, our valued patients, to experience the benefits of everything we’ve learned!
Stay tuned for more updates from our team—because at Seaham Smiles, your smile is always our top priority!
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This review is for Stacey and Jane Well what can I say?..... I have had some really bad experiences in the past at different surgeries and I felt very very nervous about my treatment and appointment. ... Read More
A very big thank to Stacey Fenwick who through her skilled dental work has given me smile to be proud of, I have never stopped smiling since the months of treatment was completed in early September 2... Read More
Excellent experiences at Seaham Smiles. Welcoming receptionists, pleasant, light and airy waiting area and treatment rooms. Dentist, Stacey, listened, explained and gave painfree, comfortable treatmen... Read More
My bridge fractured which required me needing a dental implant. I felt really apprehensive about this. Nigel & Ellie were fantastic and explained everything in layman’s terms which gave me so much r... Read More
I joined this practice last year and I am really happy that I did. My experience has been excellent. My recent treatment was of a high standard. Jia is very patient and gentle. I really appreciate the... Read More
